Frequently Asked Questions

Do you have a shop?

We don’t currently have a shop of our own. Our craft kits are currently available to buy in a few shops local to us in Mid-Sussex. Please visit our stockists page to see up to date information on where you can find our kits.

I’m looking for exciting products to stock my shop. Can I buy your kits wholesale?

Yes, we offer wholesale prices for certain shops. Please get in touch and let us know a bit about your shop and which kits you would be interested in. From there we can give you an idea of our wholesale prices and policies.

What is your delivery policy?

It is free delivery if you are local to us, regardless of the order size. Orders below £30 outside of our local area will be charged a flat fee of £3.50. Orders above £30 are also free.

Do you ship overseas?

We’re sorry, we cannot currently ship our products overseas.

What is your returns policy?

We’re sorry you are unhappy with you’re purchase. Please have a look at our returns policy for more information.

Do your products comply with toy safety standards?

Absolutely!! It is so very important that all products aimed at children comply with the appropriate safety standards. We work hard to ensure our products comply with EN71 toy safety standards. If you would like more information, please get in touch.

I’m stuck on one of your kits. Can you help?

Of course! Let us know what you would like help with and we will do our best to point you in the right direction.